Shipping policy
1. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Domestic Shipping Rates and Estimates
We offer reliable shipping options across the United States. Shipping charges for your order will be calculated and displayed at checkout:
We offer reliable shipping options across the United States. Shipping charges for your order will be calculated and displayed at checkout:
- Standard Shipping: 3 to 7 business days.
- Expedited Shipping: 2 to 3 business days.
- Note: Free standard shipping may apply to specific orders or promotional thresholds displayed on our website. Shipping charges for your order will be calculated and displayed at checkout
3. Shipment Tracking
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
4. Shipping to P.O. Boxes
Some carriers have limitations regarding shipping to P.O. Boxes. If any of our logistics partners cannot deliver to your address, our customer support team will contact you to find an alternative solution.
Some carriers have limitations regarding shipping to P.O. Boxes. If any of our logistics partners cannot deliver to your address, our customer support team will contact you to find an alternative solution.
5. Damaged Shipments
Capibara LLC is liable for items damaged or lost during transit if purchased directly through our official storefront. If you receive your order damaged, please save all packaging materials and damaged goods, and contact our support team immediately at corp@capibarallc.com.
Capibara LLC is liable for items damaged or lost during transit if purchased directly through our official storefront. If you receive your order damaged, please save all packaging materials and damaged goods, and contact our support team immediately at corp@capibarallc.com.